Frequently Asked Questions
In short, the success of our business depends on it. If we are to grow and thrive, our workplace and workforce must evolve to reflect the changing needs of our customers and the diversity of the communities we serve. In addition, we know that "all of us are smarter than any of us," so we listen to all points of view and seek out new ideas as ways of creating and sustaining competitive advantages and sparking innovation.
By using a disciplined, consistent, laser focus on our workforce and workplace, JPMorgan Chase will recruit, hire, retain, develop and promote the best talent–with an emphasis on underrepresented groups–to ensure our businesses can continue to grow and provide sustained value for our clients, customers, employees and shareholders. Through our diversity we will help drive net income, increase market share and provide the best service to our clients in the marketplaces where we operate. A key element of this ongoing process is management accountability for progress toward achieving our vision.
As our Business Principles make clear, building a great team and a winning culture means fostering a work environment of respect and inclusion. Ours is a culture where individuals of any ethnicity, nationality, culture, gender, sexual orientation, gender identity, religion, physical ability–or other attribute that makes a person unique–have the opportunity to excel based on their performance and contribution to the firm. Simply put, we understand that our collective diversity is our strength and leads to the best solutions for our clients.
Yes, and this support starts with our Chairman and CEO, Jamie Dimon, who said, "We need to constantly remind ourselves that the most important thing we can do for employees is to build a healthy, vibrant company that treats people with respect and creates opportunity. Everyone counts, and we have to remember that we all support one another."
Yes, diversity is a firm-wide, global effort. Wherever we do business, our goal is to hire the best people from the broadest pool of applicants, including groups that are underrepresented in our workforce–yet present in the local population. By doing so, we are better able to serve an international clientele in a culturally-informed manner.
To hire the most talented people, we cast a wide net when recruiting. We believe that diversity goes far beyond gender and ethnicity, so our outreach efforts include a broad spectrum of strategic partnerships with organizations that promote diversity–including Historically Black Colleges and Universities (HBCU's), LGBT graduate student groups, organizations that provide job training to people with disabilities, and associations for military veterans to name a few. Our training programs, internships, scholarship opportunities, job fair participation, and partnerships with professional associations all help to build our pipeline of diverse talent. To learn more, we invite you to visit the Careers section of our site.
JPMorgan Chase actively pursues programs, initiatives, and strategic partnerships to retain and develop our diverse talent. In addition, we sponsor a wide range of Business Resource Groups around the globe, with more than 70,000 members engaged in mentoring, professional development, networking, and community service. And to prepare our managers and employees to work more effectively in today's diverse, multicultural business environment, we offer a variety of diversity training opportunities, from firmwide courses like Cross Cultural Awareness and Generational Diversity to business-specific training like our Corporate & Investment Bank's The Business of Inclusion. These efforts have earned us considerable?marketplace recognition as a great place to work.?
In a truly inclusive workplace, everyone counts and everyone participates. This means that senior leaders, mid-level managers and individual contributors all have a role in building a workplace culture where each person feels welcome and differences are valued for the unique perspective they can offer. Working towards a diverse and inclusive work environment is part of our Code of Conduct, which each employee must read and sign annually.
Because diversity and inclusion are core values that are part of how we work, how we interact with one another, how we deliver the products and services we offer, and essential to the decisions we make.
At JPMorgan Chase, diversity is a core value of our company–something we seek to achieve, along with an inclusive work environment, wherever we do business around the globe. Affirmative Action, on the other hand, is a government-mandated initiative intended to remediate effects of the past that adversely affected people who were not of the majority population in the United States. The U.S. Equal Employment Opportunity laws prohibit discrimination against employees and prospective employees on the basis of a protected class, such as race or gender, and there are similar laws outside the U.S. So, while our U.S. Equal Employment Opportunity and Affirmative Action efforts support our diversity initiatives, our diversity focus is global and a natural part of how we run our business.
We invite you to visit our Careers page today. Our businesses and support groups post new opportunities on the site frequently and we encourage you to bookmark the page as a favorite so you'll remember to return often.
We actively cultivate relationships with businesses owned and operated by minorities, women, veterans, people with disabilities and lesbian/gay/bisexual/transgender (LGBT) individuals. What's more, we're challenging the way business is done by demonstrating market leadership in Supplier Diversity. Since 1994, we've spent more than $13 billion with diverse suppliers. Register today or learn more about Supplier Diversity at JPMorgan Chase.
The JPMorgan Chase Foundation directs the majority of its time, attention and investments toward specific neighborhoods in cities where we have major operations. Our philanthropic goal is simple–to be the catalyst to meaningful, positive, and sustainable change within our highest need neighborhoods and communities across the globe. The?Global Philanthropy?section of our site provides more information, including how to apply for support.?